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Caldera Systems, Inc.

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Never before has anyone dared to offer a protective service plan such as this.  This program was designed with the consumer in mind because keeping up with current technology is a full-time job.  Therefore, it's becoming very difficult for the average consumer to find out if the repairs or upgrades they are planning to make will work out.  That's why 25% to 30% of PC interfaces and software are returned.  The consumer is having difficulty adapting the technology to their system.  This Protective Service Plan will help you take the frustration and disappointment out of trying to adapt or upgrade your hardware or software.  TNL is committed to helping consumers get the most out of their computer experience.  We know that you will be pleased with our PC Protective Service Plan.

Key Benefits

  • Diagnostic & Repair Service
  • Telephone Customer Support
  • Upgrades
  • Virus Scan & Cleaning

Capabilities

  • Diagnostic & Repair Service
    This benefit allows you to receive free diagnostic checkups anytime your system starts to give you problems. TNL we'll do the repairs at a 50% discount on labor cost, based on our published rates at time of service.   Plus, a 5% discount on hardware and software purchases.

  • Telephone Customer Support
    We offer you 12 hours or 12 instances each year of FREE Telephone Customer Support.   Additional Telephone Customer Support is available at a 50% discount off our published rates at time of call.

  • Upgrades
    This benefit allows you to have your existing system analyzed to determine whether or not it is cost effective to upgrade your system to meet current technology standards.  There is no charge for this analysis.   TNL will do upgrades to your system at a 50% discount on labor.   Plus, A 5% discount, on hardware and software purchases.

  • Virus Scan & Cleaning
    This benefit covers you for any type of virus infection that can be handled without extended capture and extraction efforts.    You can receive 4 virus scans and general system cleans a year.

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Last modified: December 23, 2006

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